Name: Salesforce Onboarding
Start: 30/08/2021 04:00 AM +00:00
End: 31/12/2021 04:59 PM +00:00

This year we have saved you the effort of navigating to different sections. Find all the resources you need in one place. Access resources such as e-books, demos, webinars, and analyst&nbsp; Explore featured resources. Find resources tailored to your role. Find resources related to your industry. Discover featured resources on the hottest topics

Resources

Trailhead is a series of online tutorials that coach beginner and intermediate developers who need to learn how to code for the Salesforce platform. Trailhead education, which was launched in 2014, comes in three levels: trails, modules and units. Lessons are presented in a specific sequence, so customers have a predefined path to follow and a "guided, curated" experience, according to Salesforce.
Trailhead helps developers migrate from Salesforce Classic to Lightning Experience, the modern development platform, which provides a great deal of declarative code so coding can be standardized and user-friendly. Modules show users how to program in Apex, JavaScript and Visualforce.

Trailhead

Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location. Chatter lets users collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
 Use Chatter in your favorite browser (1) or on your phone or other mobile device (2). The Salesforce mobile app offers a rich and powerful mobile interface for collaboration on the go.

Chatter

CONNECT ENTERPRISE DATA FROM ANY SOURCE. Unlock your enterprise data with the world&rsquo;s most innovative integration platform, and create seamlessly connected customer experiences. &nbsp; BUILD A UNIFIED CUSTOMER PROFILE. Unite every customer touchpoint across customer service, marketing, and commerce to create a Customer 360 ID and profile. &nbsp; &nbsp; &nbsp; MANAGE CUSTOMER INSIGHTS AND INSPIRE ENGAGEMENT. Build a data-driven marketing strategy based on meaningful customer journeys that inspire more customer interaction. &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; CONNECT ENTERPRISE DATA FROM ANY SOURCE. Unlock your enterprise data with the world&rsquo;s most innovative integration platform, and create seamlessly connected customer experiences. &nbsp; &nbsp; &nbsp; &nbsp; BUILD A UNIFIED CUSTOMER PROFILE. Unite every customer touchpoint across customer service, marketing, and commerce to create a Customer 360 ID and profile. &nbsp; &nbsp; &nbsp; MANAGE CUSTOMER INSIGHTS AND INSPIRE ENGAGEMENT. Build a data-driven marketing strategy based on meaningful customer journeys that inspire more customer interaction. &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; CONNECT ENTERPRISE DATA FROM ANY SOURCE. Unlock your enterprise data with the world&rsquo;s most innovative integration platform, and create seamlessly connected customer experiences. &nbsp; &nbsp; &nbsp; BUILD A UNIFIED CUSTOMER PROFILE. Unite every customer touchpoint across customer service, marketing, and commerce to create a Customer 360 ID and profile. &nbsp; &nbsp; &nbsp; &nbsp; MANAGE CUSTOMER INSIGHTS AND INSPIRE ENGAGEMENT. Build a data-driven marketing strategy based on meaningful customer journeys that inspire more customer interaction.

Cutomer 360

For those who work with a CRM platform, it&rsquo;s hard to imagine a world without it. If you love structure and organisation, an advantage CRM software offers is that it can keep everything related to managing your customer relationships &mdash; data, notes, metrics, and more &mdash; in one place.
A CRM platform helps companies target different audiences, set scores and alerts based on an individual lead or customer&rsquo;s activity, proactively work with contacts, and maintain relationships. Best of all, a CRM system can be used across departments to ensure that all customer-facing teams are empowered with the right data to create incredible customer experiences.
CRM benefits a company in a variety of ways. While the benefits vary by department or industry, six benefits of CRM platforms that affect every user include:
Trustworthy reporting Dashboards that visually showcase data Improved messaging with automation Proactive service Efficiency enhanced by automation Simplified collaboration

Nalina Athyantha

Julian Walker

Jody Farrar

Understanding Our Technology

Do you love going to events with lots of people that you don&rsquo;t know? Spending an evening with people you&rsquo;ve never met? Excited by the prospect of making &ldquo;small talk&rdquo; with people you might not have anything in common with? Once upon a time, this filled me with fear and now it&rsquo;s something I absolutely look forward to. In this article, I&rsquo;m going to share my journey of how I turned my worldview around.
Merriam Webster defines networking as: &ldquo;the exchange of information or services among individuals, groups, or institutions specifically: the cultivation of productive relationships for employment or business&rdquo;&hellip; which sounds as dull as dishwater; it may be true for some types of networking, but not Salesforce Networking.

All Networking Tools

Connect with Our Culture Learning Objectives After completing this unit, you&rsquo;ll be able to:
Learn what makes Salesforce culture unique. Identify the Salesforce core values. Discover how Salesforce employees bring our values to life every day. <a href="https://trailhead.salesforce.com/en/content/learn/modules/salesforce-culture-and-your-career/connect-with-our-culture">Click here</a> to read more.

Understanding Our Culture

We rely on our core values&mdash;trust, customer success, innovation, and equality&mdash;to shape our culture and inform how we serve our customers and communities. Our values are our guiding compass, helping us venture into new places and reach great heights

Salesforce core Values

Here we give you the opportunity to explore Slack and Salesforce's Successful Path to Integration, and how it is helping us bring modern solutions to reality.

 Explore Slack and Salesforce's Successful Path to Integration

We rely on our core values&mdash;trust, customer success, innovation, and equality&mdash;to shape our culture and inform how we serve our customers and communities. Our values are our guiding compass, helping us venture into new places and reach great heights.

Dr. Astrid Fontaine

True to the Core

We know you are new to this so were we when we started. Joining us in getting a better understanding of this world as it changes around us.&nbsp; Let's accept the new normal together.&nbsp;

Pragya Sharma

John Doe

Jane Doe

Rachel Jackson

Robin Matthew

Work From Home

SAN FRANCISCO&mdash;TRAILHEADX&mdash;June 25, 2020&mdash;While companies, governments and organizations are slowly returning to their offices, the COVID-19 pandemic has changed the future of work forever. In fact, nearly <a href="https://public.tableau.com/profile/salesforceresearch#!/vizhome/SalesforceLeadingThroughChangeDashboard/LTCHome">70 percent </a>of people believe the pandemic will permanently change the nature of work and more than 50 percent say that flexible work locations are very important to them. An all-digital, work-from-anywhere world is becoming the new normal. That&rsquo;s why Salesforce [NYSE: CRM], the global leader in CRM, today introduced Salesforce Anywhere &ndash; bringing together powerful new technologies and platform services to help organizations unlock new levels of productivity and customer success for this new normal.

Agenda

Speakers14 Speakers

Raj Sinha

Ankur Kaushal

Dr. Astrid Fontaine

Jody Farrar

Julian Walker

Nalina Athyantha

Joy Mukherjee

Jenny Simmons

Zoe Fitzpatrick

Pragya Sharma

John Doe

Jane Doe

Rachel Jackson

Robin Matthew

Resources4 Resources

Resources

Trailhead

Chatter

Cutomer 360

Agenda

Speakers.css-w915na{margin:0;font-size:1.4rem;font-weight:500;line-height:1.5;color:#56749f;font-family:'Poppins',sans-serif;margin-left:0.8rem;}14 Speakers

Raj Sinha

Ankur Kaushal

Dr. Astrid Fontaine

Jody Farrar

Julian Walker

Nalina Athyantha

Joy Mukherjee

Jenny Simmons

Zoe Fitzpatrick

Pragya Sharma

John Doe

Jane Doe

Rachel Jackson

Robin Matthew

Resources.css-154ha70{margin:0;font-size:1.4rem;font-weight:500;line-height:1.5;color:#56749f;font-family:'Poppins',sans-serif;color:#ffffff;margin-left:0.8rem;font-weight:400;}4 Resources

Resources

Trailhead

Chatter

Cutomer 360

Speakers14 Speakers

Resources4 Resources