Speakers14 Speakers

Mayank Gupta

Director, Strategy

Flipkart India Private Limited

Bindiya Bhatt

Director - Category Management

Myntra Designs Private Limited

Mohit Mathur

VP - Business Excellence & Customer Experience

Vedantu Innovations Private Limited

Dhanraj Kamdar

CEO - Customer Service

Mercedes-Benz, Central Star Gujarat

Ramya Lakshmi N

Principal Product Manager

Swiggy Instamart

Ajay Nambiar

COO & CSO

PYP M3M India Private Limited

KeerthiVivek Muniappan

CX Advisory Expert

SAP India

Santhakumaran Athmilangam

Founder

CX Expert Asia

Vashima Goel

India head: Perfect Order Experience

Amazon

Ankur Agrawal

Customer Experience Expert

Leading American Bank

Sharatee Ghosh

Sr.EVP - CX Centre & VRM

Kotak Mahindra Bank

Harshit Desai

ex-Head - CX, Alliances & Automation

Aditya Birla Finance

Anuradha Singh

Chief - Customer Experience & Chief Operations

Big Bazaar Future Retail

Prakyath Vijayraj

Events Coordinator

NetNex Global