10:30 - 11:30am

Agentic AI is no longer a future ambition. Organisations from Ocado to Transport for London are already using systems that go beyond automation and generative AI to complete goals independently. However, most government departments remain at an early stage even when it comes to ‘standard’ AI systems, with projects still small in scale or stuck in pilot mode.

To support government in its drive to build AI skills and share learnings from projects which are breaking through the barriers of legacy systems and siloed data, this CSW webinar will explain the fundamentals of agentic AI and ask what officials can learn from early adopters.

The webinar, hosted in partnership with data and AI company SAS, will bring together a panel of digital and industry experts to share advice on building the right mix of skills and technology to drive real, measurable improvements in public service delivery. We’ll also discuss what it takes to move from trials to a more integrated and scalable approach to agentic AI in government and will look at how DSIT and other central teams are helping departments adopt AI safely, effectively and at pace.

Discussion points include:

How is agentic AI different from earlier AI tools, and where is it already in use in public or private sectors?
What are the specific opportunities and challenges that agentic AI brings in government?
How can you build strong use cases – and crucially move beyond small scale pilots?
How agentic AI could support legacy mitigation work
How departments can work together to make the most of opportunities presented by AI
How to balance innovation with transparency, skills and citizen trust
What infrastructure and architecture should organisations explore to enable safe, scalable adoption?
What needs to change so that agentic AI systems can deliver value across departments?

Session

Speakers2 Speakers

Suzannah Brecknell

David Shannon