Name: Future Digital Banking Summit SEA
Start: 27/01/2022 02:00 AM +00:00
End: 27/01/2022 06:00 AM +00:00

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 9,000+ technology partners to create better, more meaningful customer relationships. To learn more, visit www.appsflyer.com.

AppsFlyer

SmartMessage is the omni-channel marketing and customer experience platform that helps leading brands confidently scale communications over millions of customers in real-time. SmartMessage enables the world&rsquo;s leading brands connect with their customers and deliver real-time relevance in omni-channel experiences.
Throughout our journey, we&rsquo;ve explored the challenges that disabled our customers from realizing their full potential and the barriers that complicated their move towards digital transformation. And we&rsquo;ve come up with a comprehensive suite of products and solutions to overcome these challenges. SmartMessage empowers businesses to deliver seamless omni-channel experiences and build long lasting relationships by providing a reliable, scalable marketing platform.`
SmartMessage still stands true to its founding vision and now, proudly serves more than 2,000 customers &ndash; from startups to the most prominent financial institutions across 3 continents with 100+ employees. In the FSI industry, SmartMessage has a strong penetration serving the pioneers of the Middle East, East Europe and Turkey including Saudi National Bank, NBD, Riyad Bank, İsbank, Albaraka and Garanti BBVA Romania.
SmartMessage has also strong partnership relations with leading companies in technology and telecommunications. The company is a highly recognized Microsoft Gold Partner and a Microsoft Cloud Solution Provider (CSP).
Website - https://www.smartmessage.com/
&nbsp;

SmartMessage

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360 degree view of the customer, are ready to go, easy to use and offer quick return on investment. The company's products include Freshdesk, Freshservice, Freshworks CRM, Freshcaller, Freshteam, Freshchat, and Freshrelease. Headquartered in San Mateo, Calif., with global offices in India, UK, Australia and Germany, Freshworks&rsquo; 3,000+ team members work in offices throughout the world. For more information,&nbsp;
visit www.freshworks.com

Freshworks

Kerim Alain Bertrand

Puja K

Opening Ceremony - Smart Message

&middot; &nbsp; &nbsp; &nbsp; Open Banking System: Merits and Demerits&nbsp; &middot; &nbsp; &nbsp; &nbsp; Guiding Principles for API design&nbsp; &middot; &nbsp; &nbsp; &nbsp; Industry impact of BaaS
Panelist:&nbsp; &middot; &nbsp; &nbsp; &nbsp; Ramu Arivuvel, Chief Technology Officer, Tonik, Singapore &middot; &nbsp; &nbsp; &nbsp; Manohar Chadalavada, MD, Global Head AI, Ecosystems and Open Banking, Standard Chartered Bank, Singapore
 Moderator:&nbsp; Dewi Rengganis , Industry Analyst, Frost and Sullivan, Malaysia&nbsp;

Ramu Arivuvel

Dewi Rengganis

Manohar Chadalavada

PANEL DISCUSSION: How does Banking as a Service (BaaS) differ from Open Banking? 

&middot; &nbsp; &nbsp; &nbsp; Prominent technology clusters that are changing the financial services industry. &middot; &nbsp; &nbsp; &nbsp; Understanding how Cloud Computing, Artificial Intelligence, IOT and 5G offer new opportunities to both consumers and businesses. &middot; &nbsp; &nbsp; &nbsp; Optimizing Back-end Processes and integrating RPA &nbsp; Speaker: Lee Ann Tan, Regional Director, APAC, SmartMessage, Singapore

Lee Ann Tan

KEYNOTE PRESENTATION:  Emerging technologies are reshaping financial services

&middot; &nbsp; &nbsp; &nbsp; What is cloud-native FinTech? &middot; &nbsp; &nbsp; &nbsp; How to build a cloud value-assessment strategy for your business case? &middot; &nbsp; &nbsp; &nbsp; Data sovereignty and security of customer information &nbsp; Speaker: Mr. Varun Budhiraja, Sales Manager, Banking and Fintech Southeast Asia, AppsFlyer

Varun Budhiraja

KEYNOTE PRESENTATION: The role of cloud and what the bank of the future may look like

&middot; &nbsp; &nbsp; &nbsp; Personalization as a Cx strategy &middot; &nbsp; &nbsp; &nbsp; Seamless customer experience &middot; &nbsp; &nbsp; &nbsp; Getting buy ins of internal and external customers on digitalization. &nbsp; Speaker: Pepper Cubello, Customer Service Division Head, RCBC Bankard Services Corporation

Pepper Cubelo

KEYNOTE PRESENTATION:  Customer centricity led digital transformation

The future of Customer Experience in the BFSI and FinTech sector &nbsp; Speaker: Kaushik Sekar, Regional Head - Philippines Hong Kong &amp; Thailand, Freshworks

Kaushik Sekar

KEYNOTE PRESENTATION:  The future of Customer Experience in the BFSI and FinTech sector

&middot; &nbsp; &nbsp; &nbsp; Growing ties between the South Asian and European tech ecosystems. &middot; &nbsp; &nbsp; &nbsp; Booming online economy, driven by a fast growing, engaged, and mobile-first audience. &middot; &nbsp; &nbsp; &nbsp; How has the pandemic accelerated the digital revolution of financial services in Southeast Asia. &nbsp; Panelist: &middot; &nbsp; &nbsp; &nbsp; Srihari Sikhakollu, CEO, eRemit, Singapore &middot; &nbsp; &nbsp; &nbsp; Leong Moon Fei, Head Retail Banking, RHB Banking Group, Cambodia &middot; &nbsp; &nbsp; &nbsp;Mr. Mark Van Der Maas, Director of Sales Southeast Asia, Appsflyer Moderator: &middot; &nbsp; &nbsp; &nbsp; Robin Amlot &ndash; Managing Director, IBS Journal

Leong Moon Fei

Srihari Sikhakollu

Robin Amlôt

Mark Van der Maas

PANEL DISCUSSION: Southeast Asia’s booming Internet & Fintech economy

&middot; &nbsp; &nbsp; &nbsp; Stakeholders engagement &middot; &nbsp; &nbsp; &nbsp; Cost benefit analysis of opportunities, risk and challenges &middot; &nbsp; &nbsp; &nbsp; Interpolarity in a global economy &nbsp; Speaker: Khwanchai Huailuk, LSSBB, Vice President of Innovation, Digital Banking, CIMB, Thailand

Khwanchai Huailuk

KEYNOTE PRESENTATION:   Digital currencies, the way forward?

Future of Digital Banking and Fintech.
Speaker: Izzat Aziz, Director of Technology, Risk and Cybersecurity,&nbsp;KPMG Management &amp; Risk Consulting Sdn. Bhd, Malaysia&nbsp;

Agenda

Speakers17 Speakers

Puja Kedia

Kerim Alain Bertrand

Lee Ann Tan

Varun Budhiraja

Izzat Aziz

Kaushik Sekar

Pepper Cubelo

Leong Moon Fei

Robin Amlôt

Srihari Sikhakollu

Mark Van der Maas

Khwanchai Huailuk

Dewi Rengganis

Ramu Arivuvel

Leong Moon Fei

Manohar Chadalavada

Puja K

Booth3 Booth

AppsFlyer

SmartMessage

Freshworks

Agenda

Speakers.css-1f6omqm{margin:0;font-size:1.4rem;font-weight:500;line-height:1.5;color:#5d5d5d;font-family:'Poppins',sans-serif;margin-left:0.8rem;}17 Speakers

Puja Kedia

Kerim Alain Bertrand

Lee Ann Tan

Varun Budhiraja

Izzat Aziz

Kaushik Sekar

Pepper Cubelo

Leong Moon Fei

Robin Amlôt

Srihari Sikhakollu

Mark Van der Maas

Khwanchai Huailuk

Dewi Rengganis

Ramu Arivuvel

Leong Moon Fei

Manohar Chadalavada

Puja K

Booth.css-7303n9{margin:0;font-size:1.4rem;font-weight:500;line-height:1.5;color:#5d5d5d;font-family:'Poppins',sans-serif;color:#FFFFFF;margin-left:0.8rem;font-weight:400;}3 Booth

AppsFlyer

SmartMessage

Freshworks

Speakers17 Speakers

Booth3 Booth